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Store Policies

Look, we’re all about chaotic tees, big personalities, and kids who absolutely did not do it.But even fun brands have to put on their responsible grown-up hat sometimes. So here’s the official, slightly-less-exciting-but-still-friendly version of how things work around here. Thanks for reading it — you legend.

🔁 Refunds & Returns

🧵 Manufacturing Faults

If your item arrives damaged or faulty due to a manufacturing issue, we’ve got you covered.

  • Please email us with clear photos of the fault.

  • Once reviewed, we’ll offer either:

    • A free replacement, or

    • A full refund.

We’ll make it right — no drama required.

📏 Sizing

We provide detailed size guides and measurement charts to help you choose the right fit (because kids grow faster than our coffee goes cold).

 

If you’ve ordered the wrong size, we may consider a size exchange for the same product only, assessed case by case. Items must be unworn, in original condition and with labels still on.

🤷 Change of Mind

We’re unable to offer refunds or exchanges for change of mind. Please choose carefully — and check those size charts before clicking “add to cart”.

Your Rights Under NZ Law

Nothing in this policy overrides your rights under the Consumer Guarantees Act 1993 (NZ). If something isn’t up to standard, we’ll sort it.

📜 Terms & Conditions (The Official Bits)

By using our website and purchasing from our store, you agree to the following:

  • All prices are listed in NZD unless stated otherwise.

  • We reserve the right to update pricing, product descriptions, and availability at any time.

  • Colours rendered on your screen of our products are as close to the physical colour as possible, but slight variances might occur from time to time.

  • Orders may be cancelled if there is a pricing error, stock issue, or suspected fraudulent activity.

  • All content on this website (designs, images, text) remains our intellectual property and may not be copied or reproduced without written consent.

 

We operate in accordance with New Zealand law, including but not limited to:

  • The Consumer Guarantees Act 1993

  • The Fair Trading Act 1986

  • The Privacy Act 2020

🔐 Privacy Policy (We’re Not Creepy, Promise)

Your privacy matters. We collect personal information only to:

  • Process and ship your orders

  • Communicate with you about your purchase

  • Send marketing emails (only if you’ve opted in — and you can unsubscribe anytime)

 

We may collect:

  • Name

  • Shipping and billing address

  • Email address

  • Payment details (processed securely via third-party providers)

  • IP Address from the device you are browsing our website on.

 

We do not sell, trade, or rent your personal information to third parties.

 

Your data is stored securely and handled in accordance with the Privacy Act 2020 (NZ).

 

You have the right to:

  • Request access to your personal information

  • Request correction of your information

 

To do so, simply contact us and we’ll help you out.